Terms and Conditions.

1. Who can join

• You must be 18 or over.
• The class is for cheerleaders and coaches: flyers, bases, backs and tumblers.
• If you're injured, whether you can join depends on how severe the injury is and how much it limits you. If you're unsure, we recommend a 1:1 physio assessment at fmphysio.com first.

2. Your health and safety

• Flyer School Online is a group exercise class. It isn't physiotherapy treatment, an assessment or medical advice.
• Flexibility and stability training carries a risk of physical injury. You take part at your own risk.
• Work within your own limits. Stop straight away if you feel sharp pain, numbness, tingling or dizziness.
• If you're pregnant, hypermobile, have had surgery in the last 6 months, or have a health condition, check with your doctor or physiotherapist before you join, and tell your coach.
• Train in a clear, safe space on a mat or soft floor, with a wall for balance.
• We don't exclude or limit our liability for death or personal injury caused by our negligence, or for anything else the law doesn't let us exclude.

3. Plans and payment

• Standard: £29 a month, or £87 for 3 months paid in advance.
• Blackout members and students: £15 a month, or £45 for 3 months paid in advance.
• Monthly plans renew automatically each month until you cancel. If you book a monthly plan before 18 November 2026, you add your card when you book and your first payment is taken on 18 November 2026, the day of the first class. Cancel before then and you pay nothing.
• 3-month plans don't renew. We'll remind you before they end.
• 3-month plans include the Flexibility Guide for Cheerleaders ebook (usual price £95), emailed within 24 hours of payment.
• Payments are taken by Stripe. We never see or store your card details.

4. The £15 Blackout and student price

• The £15 price is for current Blackout team members and students in full-time or part-time education.
• We may ask for your student ID or team confirmation. If you're not eligible, we'll move you to the standard price or refund you.

5. Cancelling and refunds

• Monthly plans: cancel anytime with the "manage your booking" link in your welcome email, or by emailing info@fmphysio.com. You keep access until the end of the month you've paid for. We don't refund part-months.
• You can cancel any plan within 14 days of buying it. We'll refund you, minus the cost of any classes you've already joined.
• After 14 days, 3-month plans aren't refundable.
• Once you've downloaded the Flexibility Guide, it isn't refundable.

6. Classes and replays

• Classes run live on Google Meet every Wednesday, 6 to 6:30pm UK time.
• Every class is recorded. Members can replay each class for 30 days after it airs.
• Recordings show the coach. You can keep your camera off if you'd rather not appear.
• Missed classes aren't refunded. Use the replay.
• If we have to cancel a class, we'll tell you as early as we can and offer a replacement class or a credit.

7. Sharing and conduct

• Your Meet link and replay links are for you only. Please don't share them.
• Be kind to your coaches and classmates. We may remove anyone who breaks these terms, without a refund.

8. Your information

We use your name, email, contact details and goals to run the class, send your links and plan your training. We keep them safely under UK data protection law and never sell them. Email info@fmphysio.com to see, correct or delete your details.

9. Contact us

Flexibility Matters Ltd, company number 14908826. Email info@fmphysio.com.